This privacy policy (“Policy”) has been drafted in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 to the extent applicable, and applicable RBI guidelines and regulations.
Dreamplug Technologies Private Limited, through its business division, ‘Prefr’ (hereinafter “Prefr”, “ “Us”, “Our”, “We”, which shall mean and include its affiliates, successors and assigns) owns and operates mobile application under the brand name of Prefr and website, https://prefr.com/, (collectively referred to as “Platform”).
THIS POLICY DESCRIBES OUR POLICIES AND PROCEDURES FOR COLLECTION, USE, STORAGE, PROCESSING, DISCLOSURE AND PROTECTION OF ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, PERSONAL INFORMATION PROVIDED BY YOU AS A USER (HEREINAFTER REFERRED TO AS “YOU”, “YOUR” or “USER”) WHILE USING THE PLATFORM AND YOUR PRIVACY RIGHTS. USER SHALL MEAN ANY PERSON/ PERSONS, WHO VISITS, USES, DEALS WITH AND/ OR TRANSACTS THROUGH THE PLATFORM.
THIS POLICY CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU, AS THE USER OF THE PLATFORM, AND PREFR, AS THE OWNER OF THE PLATFORM.
YOU MUST BE A NATURAL PERSON, CITIZEN OF INDIA WHO IS ATLEAST 18 YEARS OF AGE AND ELIGIBLE TO ENTER INTO A BINDING CONTRACT UNDER THE INDIAN CONTRACT ACT, 1872.
BY VISITING/ ACCESSING THE PLATFORM AND VOLUNTARILY PROVIDING US WITH INFORMATION, YOU ARE CONSENTING TO OUR USE OF YOUR INFORMATION IN ACCORDANCE WITH THIS POLICY.
THIS POLICY SUPERSEDES ANY PREVIOUS COMMUNICATION ON THIS SUBJECT MATTER AND DOES NOT APPLY TO THIRD-PARTY WEBSITES AND APPLICATIONS THAT ARE CONNECTED VIA LINKS TO THE PLATFORM. YOU ACCESS THIRD-PARTY APPLICATIONS AND WEBSITES AT YOUR OWN RISK AND WE ARE NOT LIABLE OR RESPONSIBLE TO YOU FOR ANY THIRD-PARTY APPLICATIONS AND WEBSITES.
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE/ ACCESS THIS PLATFORM.
THIS POLICY IS A PART OF THE TERMS OF USE LOCATED HERE. YOUR USE OF THE PLATFORM WILL BE GOVERNED BY THIS POLICY TOGETHER WITH ALL POLICIES, NOTICES, GUIDELINES, DISCLAIMERS THAT ARE PUBLISHED ON THE PLATFORM AND/OR SHARED WITH YOU FROM TIME TO TIME AND SUCH OTHER TERMS AS MAY BE APPLICABLE TO YOU AS A USER OF THE PLATFORM.
WE MAY UPDATE THIS POLICY FROM TIME TO TIME. WE SHALL INFORM YOU AT LEAST
ONCE IN A YEAR OF OUR PRIVACY POLICY FOR YOU TO TAKE NOTE OF ANY CHANGES IN THIS PRIVACY POLICY IF YOU ARE A REGULAR USER OF OUR PLATFORM. HOWEVER, WE URGE YOU TO PERIODICALLY REVIEW THE POLICY FOR THE LATEST INFORMATION ON OUR PRIVACY PRACTICES. CHANGES AND MODIFICATIONS TO THIS POLICY WILL TAKE EFFECT IMMEDIATELY UPON POSTING ON THE PLATFORM. ANY CONTINUED USE OF THE SERVICES SHALL SIGNIFY YOUR ACCEPTANCE OF SUCH UPDATED POLICY.
1. Services
We collect information to provide services (“Services”) to You in the nature of:
A. Facilitating the provision of loans:
We act as a technology and service provider for facilitating the provision of loans to You through Our financial partners such as banks, NBFCs and entities duly licensed by the Reserve Bank of India for engaging in, or providing lending services (“Lending Partners”) and provide ancillary services to Our Lending Partners in relation to the loans they provide to You, including providing You an option to avail insurance, via a group insurance policy availed by us from an insurer We choose (“Insurance Partner(s)”) where We act as the master policy holder.
Information that We Collect: We collect the following information from You with Your explicit consent per instructions from Lending Partners for processing Your loan application:
Name,
Mobile number,
Gender,
PAN number,
Personal email id,
Work email id,
Pin code,
Employer name,
Mother’s name,
Current residential address,
Office address,
Bank account number,
Bank statements,
KYC documents issued by Government via Digilocker or CEERSAI,
SMS Data: We collect certain information from your SMS from time to time only in case where You initiate the loan journey through the Prefr mobile application. Please note that such data is limited to transaction data contained in the SMS.We do not collect, read or store bank OTPs, personal SMSs, account details etc. SMS data may be collected even when the Prefr mobile application is not in use to ensure continuity of services provided by Us. An SDK under the brand name ‘Prefr’ may access this SMS data from time to time and this SDK is owned and operated by Us.
Income details,
IP address and OS: We collect IP address and OS for fraud check purposes and onboarding, and
Any other information as required by Lending Partners or Insurance Partners.